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Support

Get help with issuing and verifying certificates.

Tell us what happened and include enough detail for us to reproduce the issue. For certificate-specific problems, include the certificate ID, recipient email, or bulk job context where possible.

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[email protected]

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What we can help with.

Account access

Login issues, Google OAuth, signup questions, and account security concerns.

Billing and credits

Credit purchases, Razorpay payments, invoices, balance questions, and refunds for confirmed platform failures.

Certificate issues

Template rendering, bulk jobs, recipient details, output files, and QR verification problems.

New to CertLeaf?

The fastest path is to create an account, use your trial credits, upload a certificate base image, and issue a test certificate to yourself.